Saturday, May 22 | 10:45 a.m. - 11:45 a.m. CT
Keeping a Professional Presence in Times of Change
Faith Roberts, MSN, RN, NEA-BC
Today's healthcare environments, whether rural or urban, have one common thread...CHANGE. That one word causes shivers down the spine of the most experienced nurse. Whether the change comes in the form of new technology, clinical practice models, or even more prevalent, hospital redesign, it is seen all too often as yet another intrusion to the delivery of quality patient care. With the unceasing expectations of the insurance industry for healthcare to "do more with less," change is inevitable.
Tuesday, May 25 | 12:45 p.m. - 1:45 p.m. CT
Dare to Lead: How to Connect & Communicate
Collette Carlson, MA, CSP, CPAE
In an overworked, frenetic-paced environment like healthcare, successful orthopaedic nurses recognize their leadership role and develop the mindset and skillset necessary to inspire action and cooperation. Those who dare to lead understand the nuances in communication that build trust and connection, making a positive impact on those they serve and support. Leaders know the power of their words and understand that words alone do not generate allegiance and loyalty. Rather, a leader must be authentic and exhibit the behaviors conveyed in their message. The presenter shows us how to be a connected, compassionate leader who forms those crucial relationships that ultimately drive productivity, engagement and collaboration.