FAQ Congress Edition

GENERAL QUESTIONS

Is there a dress code?

While there is no official dress code, we encourage everyone to dress for success in business casual attire. The Convention Center building often gets cold as well, so we recommend bringing a light wrap or jacket as well.

Will Wi-Fi be available in the Convention Center?

Yes, there will be WiFi available for all attendees at the Convention Center. The network name is NAON Annual Congress and the password is nurses23.

I hae a dietary restriction. How will you accommodate me?

NAON complies with the ADA and is committed to providing a positive experience for all attendees. Participants who have special requirements due to a disability or with dietary restrictions may indicate their needed accommodation(s) during the registration process.

What events are my guest invited to?

The Congress Guest Pass allows your guest to attend all General Sessions (in Ballroom BC), the Joint Connection and the Annual Congress Party. Guests cannot attend any concurrent sessions and are not eligible to earn CNE.

I’m interested in exploring Pittsburgh more. Do you have recommendations?

If you love art, culture and learning, Pittsburgh is the place to explore. After experiencing its own renaissance, Pittsburgh is nationally ranked for its museums, sports, colleges and tourist attractions. With 90 charming and unique neighborhoods, Pittsburgh offers a variety of choices to shop, dine, hang out and explore.

Time Zone Function

All sessions at NAON Congress are scheduled for Eastern Standard Time. On the schedule page, you have the option to switch the time zone to your local time zone if you are not attending in Pittsburgh.

REGISTRATION

Where do I pick up my badge when I arrive in Pittsburgh and what are the hours?

Badge pick-up will be located at the registration desk in the Ballroom Gallery.

Friday, May 5: 3:00 p.m. – 6:00 p.m.
Saturday, May 6: 7:00 a.m. – 6:00 p.m.
Sunday, May 7: 7:30 a.m. – 6:00 p.m.
Monday, May 8: 7:30 a.m. – 4:00 p.m.
Tuesday, May 9: 7:30 a.m. – 12:00 p.m.

TRAVEL

How do I get to the hotels from the airport?

The Pittsburgh International Airport is about 19 miles from the Omni William Penn Hotel and 17.9 miles from the Westin Pittsburgh. Taxis, private car service, and ride-sharing options such as Uber and Lyft are available to transport you to and from the airport. 

Where do I park if I’m driving to Congress?

At the David L. Lawrence Convention Center

  • A 700-car parking garage with an 7' 8" clearance is available at the Convention Center. The entrance is located on 10th Street. For more information, please visit: Alco Parking Corporation.
  • You may also visit ParkPGH.org for real time parking availability in the downtown area

At the Omni William Penn Hotel

  • Self-parking is available in the Mellon Square parking garage located across the street from the hotel. The midweek rate is $20/day and the weekend rate beginning at 5:00 pm is $6. There are no in/out privileges for this lot. 
  • Overnight Valet: $38/night
  • Day Valet for Non-Hotel Guests: 
    • 0-2 hours: $15
    • 2-4 hours: $20
    • 4-6 hours: $25
    • 6-12 hours: $30

At the Westin Pittsburgh

  • Onsite Parking: $8/hour and $28/day
  • Valet: $41/day

Is the convention center connected to my hotel?

The Westin Pittsburgh hotel is connected to the convention center through a tunnel. The Onmi William Penn Hotel is not, but it’s a short three block walk from the convention center.

EDUCATION

Where do I find the session schedule?

Download our mobile-app for the most up-to-date schedule and speaker list.

Add Sessions to your Schedule

Once you are logged in to the platform, select the Full schedule to view all sessions, poster sessions and speaker information. If you are looking for a specific session, use the title in the Search function to filter. Select the Session Title to view the description and click on Select Session to add to your schedule. If you want to change a session you previously select, simply click on the Select Session button again to De-select that Session. When you have completed this, you may return to the main schedule dashboard and select MY SCHEDULE to provide you a view of only the sessions you selected.

Am I able to access PowerPoint slides from sessions after Congress?
Slide handouts will be available in the mobile app and virtual platform under the Resources tab, and if made available by the presenters.

Will there be recordings of sessions that I can access after Congress?

Yes, select session recordings will be made available following Congress for on-demand viewing through June 9, 2023. These sessions are identified in the virtual platform and mobile app as Livestream. The recording will be made available within 24 hours of the livestream broadcast. The recordings will be located in the Resources tab by clicking “Start On Demand Recording.” The session will automatically begin. Please note that you may need to select “Past Sessions” from the navigation on the Schedule page to access a recording.

Will there be a physical schedule I can use?

While we don’t have physical copies of the schedule available, NAON did create a PDF schedule that was distributed via email and is available on the Congress website that you can print.

Poster Viewing

You may view the posters in the app or the event website by clicking on the Poster section of the menu. Click onto the poster title to view the content. Under the “Resources” heading, click “Poster” to view the poster and “Video” to view a short video of the presenters explaining their poster.

How do I receive proof of my continuing education (CE) hours?

To claim your CNE credits you will need to complete an evaluation after Congress concludes. The evaluation has three parts. You will first complete the Demographic section, then the daily Session surveys will open and finally the Overall section. As you will not be able to evaluate all three sessions in a Concurrent timeslot, you will never completely finish the Session section so please disregard the red check. Enjoy your Congress experience, the evaluation will open on May 9 following the close of Congress and the deadline to evaluate is June 30, 2023.

To access the evaluation, please log in to your account on the NAON website. Select Events from the main navigation, then select the appropriate evaluation link for your registration to be re-directed to the evaluation site.

VIRTUAL EDUCATION

The Virtual Congress schedule is available on both the mobile app and the desktop. Please note, as a virtual attendee you will only see the 12 sessions available for livestream and following the live broadcast, on-demand recording of a session.

Add Session

Once you are logged in to the platform, select the Full schedule to view all sessions, poster sessions and speaker information. If you are looking for a specific session, use the title in the Search function to filter. Select the Session Title to view the description and click on Select Session to add to your schedule. If you want to change a session you previously select, simply click on the Select Session button again to De-select that Session. When you have completed this, you may return to the main schedule dashboard and select MY SCHEDULE to provide you a view of only the sessions you selected.

Join a Session

To join a livestream virtual session, you will select the session. After the livestream ends, the session will be converted to on-demand recordings. Under the Resource tab, select “Start On Demand Recording.” The session will automatically begin. If you are not viewing livestream, please note that you may have to select “Past Sessions” from the navigation on the Schedule page to access a recorded session. 

Your access to the session won’t start until the broadcast date/time stream begins. You will be able to enlarge your screen, adjust your volume and start/stop.

Chat

Chat function has been enabled for the livestream sessions. In your first session, you may be asked to enter a name to gain access. After you have input your name, you may chat with other attendees from within the session in the chat box while the session is broadcasting.

MOBILE APP

How do I download the mobile app?

You should have received an email on April 24 from “noreply@rdmobile.com” with instructions on how to create your account and download the app.

You can also search for “NAON Events” within your devices app store and login with the email address you used to register for Congress.

I’m having issues accessing the mobile app, who can I contact?

You may select the password reset or send the email login option. If you are still unable to login, you may get a password reset at the registration desk or email registration@orthonurse.org.

JOINT CONNECTION

When is the Joint Connection open?

Saturday, May 6: 4:00 p.m. – 6:00 p.m.

Sunday, May 7: 10:30 a.m. – 12:30 p.m.

Monday, May 8: 10:15 a.m. - 12:15 p.m.