Event Code of Conduct

Policy

NAON is dedicated to a pleasant event experience for attendees. All participants including, but not limited to, attendees, NAON staff, speakers, volunteers, sponsors, exhibitors, and others are expected to adhere to the NAON Event Code of Conduct. This Policy applies to all NAON events. 

Alcohol & Drug Use

In the current legislative environment, marijuana use is legal in many states.  However, NAON will not knowingly allow inappropriate behavior related to the possession, distribution, or use of controlled substances, even if the use of such substance(s) is legal under state law.

Many NAON events serve both alcoholic and non-alcoholic beverages. NAON expects participants at our events to drink responsibly. NAON and/or the hosting event staff have the right to deny service to participants for any reason and may require a participant to leave the event.

Weapons

To the extent consistent with and permitted by applicable law, NAON does not permit the possession of firearms or other weapons at any NAON event.

Unacceptable Behavior

NAON prohibits harassment of any kind, including sexual harassment, and will take appropriate and immediate action in response to complaints or knowledge of violations of this policy. For purposes of this policy, harassment is any verbal or physical conduct designed to threaten, intimidate, or coerce another person. Verbal taunting (including racial and ethnic slurs) is included in the definition of harassment.

The following examples of harassment are intended to be guidelines and are not exclusive when determining whether there has been a violation of this policy:

  • Verbal harassment includes comments that are offensive or unwelcome regarding a person’s nationality, origin, race, color, religion, gender, sexual orientation, age, body, disability, or appearance, including epithets, slurs, and negative stereotyping.
  • Nonverbal harassment includes distribution, display, or discussion of any written or graphic material that ridicules, denigrates, insults, belittles, or shows hostility, aversion, or disrespect toward an individual or group because of national origin, race, color, religion, age, gender, sexual orientation, pregnancy, appearance, disability, sexual identity, marital, or other protected status.

Sexual Harassment

Sexual harassment is prohibited under NAON’s anti-harassment policy. According to the Equal Employment Opportunity Commission (EEOC), sexual harassment is defined as “unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when such conduct has the purpose or effect of creating an intimidating, hostile, or offensive environment.”

A “hostile environment” is where the harassment creates an offensive and unpleasant environment. Hostile environment harassment consists of verbiage of a sexual nature, unwelcome sexual materials or even unwelcome physical contact. Texts, e-mails, cartoons, or posters of a sexual nature; vulgar or lewd comments or jokes; or unwanted touching or fondling all fall into this category.

Courteous, mutually respectful, pleasant, noncoercive interactions that are acceptable to and welcomed by both parties are not considered to be harassment, including sexual harassment.

Complaint Process

NAON will courteously treat any person who invokes this complaint procedure and will handle all complaints swiftly and confidentially to the extent possible in light of the need to take appropriate corrective action. Complaints may be sent in writing to the Executive Director and/or president as appropriate and will be addressed within five business days.

Onsite Enforcement & Reporting

  1. Participants asked to stop any harassing behavior(s) are expected to comply immediately.
  2. NAON reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident or unacceptable behavior, and NAON reserves the right to prohibit attendance at any future meeting.
  3. If you experience harassment or hear of any incidents of unacceptable behavior, NAON asks that you contact a staff member, who can be identified by the “staff” ribbon on their badge, and ask for the Executive Director, so that appropriate action can be taken. If the Executive Director is unavailable, ask for the current NAON President.
  4. Please be aware, however, that, because NAON is not a law enforcement agency or a governmental agency with the statutory right to investigate, compel cooperation, testimony, or the production of evidence and has no authority to enforce the law or compel behavior, its ability to enforce this policy may be limited or even nonexistent.
  5. Also be aware that NAON has no power whatever to prevent any person accused of unlawful or improper behavior and who believes such action has caused him or her legal harm to institute potential legal action against the person he or she believes has caused the harm.

Staff Procedures

Reporting: Internal Procedures for Staff

  1. Any member of staff can issue a verbal warning to a participant that their behavior violates the event’s Code of Conduct. Warnings should be reported to the CEO as soon as possible and include identifying information (name of participant), time the warning was issued, behavior that was in violation, approximate time of behavior (if at a different time than the warning), circumstances surrounding the incident, and other people involved in the incident (including witnesses, if any). Verbal or oral warnings and reports should be reduced to writing as soon as practicable after their occurrence so that a record may be made and kept.
  2. Reporting
    1. When taking a personal report, staff should find a space that is safe and that cannot be overheard. It is recommended that one other staff member or NAON Board member be present as a witness to the report. Staff will not ask the individual to confront anyone, and the individual’s identity will remain with event staff only. However, NAON may not be able to guarantee confidentiality or anonymity to a complainant or witness.
    2. If possible and practicable, staff should also interview any witnesses and give the accused an opportunity to respond to the charge.
  3. Presentations
    1. Presentations or similar events should not be stopped for one-time gaffes or minor problems, although a staff member should speak to the presenter afterwards. However, staff should take immediate action to politely and calmly stop any presentation or event that repeatedly (two or more occasions) or seriously violates the Event Code of Conduct.
  4. Expulsion
    1. A participant may be expelled for any of the following:
      1. A second offense resulting in a warning from staff;
      2. Continuation of the offensive behavior after being directed with “No” or “Stop” instructions;
      3. A pattern (two or more incidents) of offensive behavior, with or without warnings;
      4. A single serious offense (e.g., punching, groping, exposing oneself to another, use of hate speech or speech tending to incite violence); or
      5. A single intentional offense (e.g., taking up-skirt photo).

Filming and Photography at NAON Events

  • Personal photos and videos are permitted in common public areas outside of the sessions and in the exhibit hall (if present).
  • Program content is owned by NAON and may not be distributed without prior permission. Consequently, the distribution, duplication, or piracy of NAON materials and session content for profit is prohibited. Attendees who ignore this policy will be at risk of losing their badge credentials.
  • Any requests for filming or photography in a session room, regardless of purpose, must be submitted in writing at least 7 days in advance of the meeting. These requests will be approved at the sole discretion of the NAON Board of Directors.
  • Approved journalists (reporters with press credentials from NAON) may utilize recording devices. However, reporting may not interfere with any session proceedings. Recordings are for use by the reporter only for news stories only and are not to be reproduced or distributed in any other way unless approved by the NAON Board of Directors.
  • Press credentials must be requested in writing in advance of the meeting. If approved, journalists will receive appropriate credentials for specific needs and may be accompanied by an NAON staff member. Violation or abuse of any policies will result in the reporter’s credentials being revoked and being banned from future NAON meetings.
  • The “press” is defined as any media organization that regularly engages in journalistic reporting. Members of the press are not exempt from NAON’s onsite solicitation policies and must abide by all rules and regulations associated with the event.
  • NAON may take photographs and video recordings during any NAON meeting. When registering for the meeting, all attendees grant NAON the right to use their name and likeness. In consideration for participating in the NAON meeting, NAON is granted the right and permission to record, photograph, use, and distribute (royalty-free, both now and in the future) any attendee's image, name, and voice in all forms and all media including, without limitation, photographs, electronic reproductions and transmission of images and audio files, webcasting, and any other uses on the internet for any and all of NAON’s lawful purposes.

Health Measures

All in-person events will be held in accordance with current event venue guidelines if applicable. However, NAON cannot guarantee that event attendees will not be exposed to or contract a communicable disease at their events. By attending this event, you freely assume all such risk and agree to release NAON from liability for any injuries, illness, infections, death, damages, or claims that may arise due to your attendance at this event. Please do not attend if you feel sick, have symptoms, or have been in close contact with someone who has symptoms or has been sick recently. Based on the constantly changing environment, NAON reserves the right to change event entry requirements if deemed necessary.


Agreement:

By registering for a NAON event, you are agreeing to abide by the NAON Code of Conduct as outlined above and you acknowledge and accept the following: Participation in any NAON meeting or activities constitutes an agreement by the attendee to the use and distribution of the attendee’s image or voice in photograph or electronic reproduction of such events and activities by NAON and other third parties. In the event of cancellation or non-attendance, NAON will not be responsible for refund of hotel charges, travel-related expenses, or re-booking fees. It is strongly suggested that each registrant obtain travel insurance. All attendees acknowledge that they are voluntarily choosing to participate in NAON events. Each attendee, sponsor, registrant, exhibitor, participant, volunteer, board member and staff member acknowledge that there are inherent risks, hazards, and dangers involved, including but not limited to transport of equipment, travel to/from the event, attendance and participation in the event, and damage, loss, or injury arising from or related to attendance.